Types of Delivery Channels

DELIVERY CHANNELS WITHIN ORGANIZATIONS                                                             2

Types of Delivery Channels

Intranet

Intranet is the key delivery channel for information within organizations. In many organizations, the employees who have limited (or no) access to desktop, or whose works makes the intranet less relevant to their needs.

Therefore, it is important to review all the ‘delivery channels’ when organizing an overall information management and communications strategy.

According to Sherif Hussein, Intranets and digital workplaces encourage changes in the ways more than to corporate in communication. Considering an inclusive view of incorporating design, content and features which able to help us to ensure that the digital channels have the desired effect. The intranet can really help the staff to feel more attached to the organization in which they are working and with other staff members too.

Face-to-Face

In this techno-savvy driven business, the business meetings are being done through electronic device. For example, emails, V-see, video-conference. People forgot that these components are missing the important part i.e. real, face to face, human interaction. Therefore, the face-to-face communications helps us in the following ways: -

• It helps build trust and reliability: -
  Meeting to a person face-to-face allows us to showcase our true personality, emotions, feelings and reactions. It helps us to build a more serious relationship with potential partners and clients, helps build reliability, and form trust and loyalty. Relationships can develop only through face-to-face interaction.
• It increases productivity: -
  A 25 pages long message email can be finish in 5 minutes in-person meeting. The work is completed faster and misreading and misunderstanding are decreased. Face-to-face communication also boosts collaboration and imagination through the skills to discuss the ideas more clearly.

Email

According to Sherif Hussein, Emails are one of the most common and useful channel because of its superficial quality. Communicators can use the emails and can type and state that message within a minute. Email comes in many different forms, you can send a plain text email, a visual or graphical or info-graphic email, a video in an email, etc. Emails are widely used nowadays, as it helps the employees to send the files easily to the other parts of the country instead of fax and courier. Emails are very speedy and faster in sending the information than the others.